S M A R T E O S Solutions

Expert IT consulting in Cybersecurity, Data & AI and Service Delivery Management
for critical systems.

We work on complex projects across payments, finance and industry: project delivery, technical expertise and regulatory compliance, with experienced consultants.

Payments & Card Systems Finance & Insurance Industry OT/IT
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Positioning

Expert consultants only

The consultant we propose is the one who does the work.

Approach

Delivery and technical combined

A single point of contact covering scoping, delivery and technical expertise.

Capability

Taking over engagements

We take over ongoing, stalled or poorly scoped engagements.

How we work

Leadership involved

Leadership is directly involved in scoping and overseeing engagements.

01

Experienced consultants

Our consultants have worked in banking, card payment and industrial environments. On every technical topic, we place a specialist.

02

Delivery and technical

We cover scoping, project delivery and technical expertise within a single engagement, and one person stays accountable for all three.

03

Discretion

We keep engagements strictly separate and flag any potential conflict of interest before starting work.

Our areas of work

Payments, finance and industry.

We work in environments where availability, security and compliance are operational constraints.

Payments & Card Systems

Authorisation systems · Interbank · Data · Cybersecurity

ISO 20022 SCT Inst PKI / HSM PCI-DSS SWIFT SAG Fraud detection Data Science Big Data XFB · Kafka

Authorisation systems, issuer/acquirer environments, Instant Payment, critical middleware (XFB, IBM MQ, SWIFT SAG). Data science and fraud detection on high transaction volumes.

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Finance & Insurance

Banking · Asset management · Insurance · AI · Cybersecurity

DORA Solvency II NIS2 GDPR AML AI Act Credit scoring ML / AI Cybersecurity

Retail and corporate banking, asset management, insurance & P&C. Regulatory compliance (DORA, Solvency II), operational resilience, AI applied to scoring and fraud detection.

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Industry & Digital Workplace

Manufacturing · Energy · Services · Data · AI

NIS2 IEC 62443 OT / IT SCADA Data Engineering MLOps Smart Workplace Generative AI

IT/OT convergence, industrial cybersecurity (NIS2, IEC 62443), data engineering, AI integration in digital workplace environments. Sourcing and management of senior Data/IT experts.

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Experience

Examples of projects and engagements
in demanding environments.

The examples below are anonymised.

Leading interbank operator

Middleware expertise & architecture

PKI / CFT / XFB Experts

Tools, CI/CD & Network domain: XFB, Kafka, Spark, IBM Connect / WAS / WMQ, DB2, SWIFT SAG, certificate management (AIX/Linux). Operational maintenance, level-3 incident resolution, release support.

Leading interbank operator

IT infrastructure & security in the card payment domain

Infrastructure & Security Project Managers

Delivery of infrastructure upgrade and hardening projects in the card payment domain. Network segmentation, certificate management, AIX/Linux hardening, project and steering committees, GANTT planning.

Leading interbank operator

Card payment monitoring centre management

IT Project Director

Management of the helpdesk and card payment production monitoring: 24/7 continuity, SLA compliance, management of level-1 and level-2 support teams, ITSM tooling, IT supplier assessment.

Leading interbank network

Data Science: transaction fraud detection

Data Scientist · Lead Big Data Expert

Supervised and unsupervised ML modelling for fraudulent behaviour detection on high-volume transaction flows. Feature engineering, training, evaluation and integration of models into the card payment pipeline. Stack: Python, Spark, Kafka, Hadoop.

Financial institution

Model governance: AML and AI Act compliance

Expert Data Scientist

AI Act compliance for anti-money-laundering algorithms (34 ML scenarios). Review and tuning of monitoring models, automation of lifecycle reporting, ML explainability (Isolation Forest, bisecting k-Means), technical and functional documentation.

Major French bank

Service Delivery Management: infrastructure scope

Service Delivery Manager · ITIL V4

Service quality management across several thousand workstations. Incident, problem and change management via ServiceNow and BMC Remedy. Steering and technical committees, SLA/KPI tracking, onshore/offshore coordination, ITSM tool migration.

Large industrial group

Service Delivery Management: critical applications

Service Delivery Manager · Scrum Master

Application performance management on a critical scope (call centres, customer interactions). REMEDY to ServiceNow migration. Oversight of international suppliers, budget management, KPIs, continuous improvement under ITIL.

Large IT services provider

Expert staffing for Data & Digital Workspace projects

Sourcing & placement of expert profiles

Identification and placement of project directors and senior Data/IT experts in digital workplace environments. Requirements scoping, profile selection, ongoing match between engagement and skills.

How we work

What you can expect on every engagement.

Experienced consultants

All our consultants have worked in complex banking or industrial environments. The profile presented during pre-sales is the one who works on the engagement.

A single point of contact

The same person handles delivery and technical expertise, and understands both the business stakes and the system constraints.

Taking over engagements

We join engagements already under way, reframe stalled projects or take over poorly defined scopes, keeping what already works.

Clear to business and technical teams

We structure our deliverables so they are understandable by both IT teams and business or governance stakeholders.

Discretion and separation

We keep each engagement's information separate and flag any potential conflict of interest before we commit.

Leadership available

On every engagement, you deal directly with SMARTEOS leadership, who make the decisions.

About

SMARTEOS Solutions

SMARTEOS Solutions is an independent consulting firm, founded by a consultant with over 15 years of experience, first in hands-on infrastructure and cybersecurity, then in operational and commercial leadership of consulting firms in France and internationally.

We work on complex technical and regulatory projects across three sectors: payments & card systems, finance & insurance, and industry. Our engagements cover project delivery as well as systems expertise, often both within the same scope.

We work with expert consultants only.

Structure

Independent firm

Specialised expert consulting

Experience

15+ years

Infrastructure, cybersecurity, operational leadership

Sectors

3 verticals

Payments · Finance · Industry

Team

Experts only

On every engagement

Contact

Let's talk about your project.

Tell us about your context and what you're looking for. We'll get back to you quickly to see together whether an engagement is a good fit.

Address

102 avenue des Champs-Élysées
75008 Paris

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